Reception 登记入住

　　经典对话

　　C=Front Office Clerk 前台服务员 G=Guest 顾客

　　C：Good afternoon. Welcome to XX hotel. May I help you?

　　下午好!欢迎光临 xx 酒店。能为您效劳吗?

　　G：Yes, I’d like to check-in,pleae.

　　我要登记住宿。

　　C：Certaily,sir. May I have your name ,please?

　　好的，先生。请问大名?

　　G：I’m Lawrence Brown.

　　我叫劳伦斯.布朗。

　　C：Do you have a reservation with us. Mr. Brown?

　　布朗先生，您预订了房间了吗?

　　G：Yes, from tonight.

　　是的，预订了。从今晚开始。

　　C：Just a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, Mr.Brown. Your reservation is for a twin from March 5th to 7th for three nights. Is that right?

　　请稍后，我检查一下预订记录。(过了一会儿)让您久等了，布朗先生。您预订了从 3 月 5 日到 7

　　日 3 个晚上的双床间，是这样的吗?

　　G：Exactly.

　　对。

　　C：Could you fill out the registration form, please?

　　请填写这张登记表好吗?

　　G：Fine(Fill the form)

　　好的(填写表格)

　　C：How would you like to make payment?

　　您打算如何付款呢?

　　G：By American Express Card.

　　用美国运通信用卡。

　　C：May I take a print of the card ,please?

　　请让我划印一下你的卡，好吗?

　　G：Sure, here you are.

　　好的，给你。

　　C：Thank you, Mr. Brown. Your room number is 2809.that’s on the 8th floor. A bellman will show you the room. Please enjoy your stay.

　　谢谢您，布朗先生。您的房间是 8 楼的 2809 好房，服务员会带您过去，希望您住得愉快。